Second Look | Scam Checking Before You Respond
Pause first. If something feels urgent, confusing, or threatening, get a Second Look before responding.
Scam checking by call, text, or form

Before you call, click, or pay, get a Second Look.

Second Look helps you check suspicious calls, texts, emails, and messages before you respond. If something feels urgent, confusing, or threatening, pause and let us help you look for scam warning signs.

Fast, simple, and judgment-free scam checking.
⚠️ Common scam warning signs detected

Example Second Look

A message claims you were charged $699 and says to call a number right away.

“Your account was charged $699. Call this number now to cancel.”
This has common scam warning signs. Do not call the number in the message. Verify directly through the official company website, app, or your bank.

A simple way to check before you act.

Scammers often pretend to be banks, companies, government agencies, tech support, delivery services, or people you trust. They may claim you were charged a large amount, your account is locked, or you need to act immediately.

Second Look gives you a calm place to pause.

Send, call, or submit the suspicious message, and Second Look can help review it for common scam warning signs and provide clear next steps.

Submit for Review

How Second Look Works

Three simple steps to help you slow down, verify safely, and avoid responding to suspicious requests.

1

Send or describe what happened

Text the message, call for help, or use the form below to explain what you received.

2

We check for warning signs

Second Look looks for pressure tactics, suspicious links, fake phone numbers, payment requests, passwords, and verification codes.

3

You get clear next steps

You receive simple guidance on what to avoid and how to verify safely through an official source.

Watch for these common warning signs

If you notice one or more of these, pause before you respond.

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Unexpected large charges

A message says you were charged hundreds of dollars and need to call right away.

Pressure to act immediately

The caller or message says you must respond now or something bad will happen.

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Requests for verification codes

Someone asks you to share a code sent to your phone or email.

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Suspicious links or phone numbers

The message tells you to call a number or click a link instead of using the official website or app.

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Unusual payment requests

They ask for gift cards, wire transfers, cryptocurrency, payment apps, or cash.

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Secrecy or threats

They tell you not to tell your family, your bank, or anyone else.

Smart people get second opinions.

Scams are becoming more convincing every day. They are designed to create fear, urgency, and confusion. Getting a Second Look is not embarrassing. It is a smart way to protect your money, identity, and peace of mind.

A scammer’s favorite tool is urgency. Your best tool is a pause.

Submit something for a Second Look

Share the suspicious message or describe the call. If you are unsure about an answer, choose “Not sure.”

Check this message

This form helps identify common scam warning signs. It is not a guarantee, but it can help you pause and choose safer next steps.

Helping families protect the people they love.

Second Look can help adult children, caregivers, and family members support loved ones without making them feel judged or controlled. The goal is simple: create a safe pause before money, passwords, verification codes, or personal information are shared.

Future trusted contact option

In the future, users may be able to add a trusted contact who can be notified when a high-risk scam warning is detected.

Already clicked, called, or shared information?

Do not panic. Take action quickly. Contact your bank or credit card company using the number on the back of your card or through the official app. Change passwords if you shared login information. Do not continue speaking with the caller or replying to the message.

Not sure if it is real? Let’s take a Second Look.

Before you call back, click a link, send money, or share information, send it to Second Look.